"Simplicity. Style. Expertise.", This is our motto at Mouery's Flooring and what we strive to accomplish during all phases of your experience at our store. This is a glimpse of what to expect whether you're browsing around our showroom, getting an in-home measurement, an estimate, having new floors professionally installed, or all of the above!
From the lighting, layout, color, and ceiling height, our showroom was specifically designed to showcase flooring. Our showroom is staffed by knowledgeable, helpful, salaried (no commissions!) team members who focus on helping you find the right flooring product for your need. The beauty of setting up our showroom with a salaried staff is to eliminate the pressure of a commissioned based sales process. Our entire team at Mouery's works together to bring the most value to your experience, so working with many of the team members in the showroom is perfectly fine! We take pride in having a reputation for simplifying the perfect-floor-finding process.
We carry all types of carpet, hardwood, vinyl, laminate, cleaning products, vacuum cleaners, glues, trims, transition pieces, and more! Our showroom is stocked with hundreds of samples of current, on-trend products from all the top-name flooring brands, as well as some up and coming brands that may be new to you. Having a good product selection is important to us and something we spend a lot of time cultivating.
Feel free to bring in any inspiration to help simplify the process such as pictures, paint swatches, a wood species, a texture, or anything else to help guide the process. We love Pinterest and Houzz and can be found on either by searching for 'Mouery's Flooring'. Another resource to help you along the way is the "photos" tab on our website. From there you can click on any of the flooring types that drop down to see photos of actual, local jobs that we have installed. Sometimes you don't even know what you like... until you see it, and pictures are a GREAT starting point!
We strive to keep our prices clearly marked on our sample product boards, and everything is priced by the square foot. We offer the option of professional installation on any of the products that are purchased through our store, but we also welcome the DIYer's with open arms! Any of our products (in-stock or special order) can be purchased to install on your own. We can talk about general prices for installation and labor in the showroom, but we refrain from giving an actual installation price until we physically measure your job space. Our professional installation comes with a one year installation warranty through our store.
Once you hone in on some products you like, we encourage you to check-out samples (for free!) and take them to your home/project to check the samples with your lighting/colors/environment. We ask that you return display samples within 1 week of checking them out.
We stock hundreds of flooring products in our warehouse and can give out free samples of in-stock products to be taken home as well. The in-stock products can be paid for and picked up the same day. Special ordered products on the other hand, generally take around 2 weeks to get delivered to our warehouse. (This is a general guideline that can sometimes take longer.)
After products have been selected, it is time to measure and get some hard numbers. We offer free estimates, and all our estimates come itemized, so you can see the specific price for each individual product and/or installation charge. A Mouery's team member will set up a date and time that works for everyone so one of our guys can measure your space.
Some people spend a few minutes in our showroom... some people spend hours. Some people spend a few days deciding on the perfect floors... some people spend a year or even more! The timing is up to you. We are always here, ready to show you flooring products and help in any way we can!
Once you have sailed through product selection, a measurement, and an estimate, it is time to get the products ordered and ready! The cost of materials is due up front. We take cash, check, and all major credit cards (Visa, Mastercard, Discover, and American Express). We also offer financing and the application can be found on our website under the "0% FINANCING tab. During certain times of the year we offer extended terms on our 0% financing so watch our social media and website for more information on those times! (We do offer builder/contractor accounts with terms. These can be set up through our showroom and require credit references and a credit application.
Once we have received payment for the materials we will order the materials (if special order) or get them ready and marked in the warehouse (if in-stock item). If you are having your floors professionally installed by one of our crews, the installation balance is due within 7 days of completion.
Our installation schedule can vary greatly, largely depending on the time of year. However, generally, we stay booked about 2-4 weeks out. Our installation crews are sub-contracted, and we keep the same crews installing for us consistently (and most exclusively) all year long. Our crews are fully insured, have good references, good history, and good work.
Our installation manager will be the one who will call to set up a crew and installation time for your job. He will also be the one to call and check-in with you once the job has been completed. As mentioned earlier, the installation jobs performed by our sub-contractors come with a one-year installation warranty. The amount of time it takes to install a floor depends on the type and quantity of the floor. Our installers do tear-out existing floors, move appliances, move furniture and much more. Each of these items are priced by the job and will be available to view on the itemized estimate.
If you are not having your floors professionally installed, you can either pick up your own products from our warehouse attached to our showroom, or we can deliver your products to the job site for a fee based on location and quantity.
Once you have your new floors installed, you can stop back by for cleaning products or possibly a rug! We carry all the cleaning products you will need to maintain your wood and vinyl floors as well as vacuum cleaners specifically designed for plush carpets (recommended by SmartStrand silk, wool manufacturers, and mohawk). We also carry the Bona Professional hardwood floor cleaner line as well as the WOCA oil rubbed floor care line.
And that is the long version of what it can look like to browse, shop, purchase, and have floors installed by Mouery's Flooring!